Gampaha District Co-operative Rural Bank Union Limited, et al. vs. Consumer Affairs Authority, et al. – CA/WRIT/NO.235/2014-2021

In the dispute between Gampaha District Co-operative Rural Bank Union Limited (and officials) and the Consumer Affairs Authority (and others), the court addressed whether the Consumer Affairs Authority possessed jurisdiction under the Consumer Affairs Authority Act No 9 of 2003 to inquire into complaints regarding defective computer equipment, and whether the complaint was lodged within the allowable timeframe. It was determined that the Authority did hold such power under Section 13 and that the complaint was timely since it was made within the guarantee period. The Petitioner was found to be the responsible seller and not merely a facilitator. Relief sought by the Petitioners was refused, reaffirming the principle that a party seeking relief must have acted in good faith and emphasizing